UK Delivery Options
Standard UK Mainland Delivery: This depends on the product, so please see each product page for individual despatch and delivery estimates. Delivery costs depend on product size:
- Small items (bookend, letter rack, tote bag, paper label tape, brooches) £2 for the first item, all further items FREE.
- Medium items (shelves, log rack,) £5 for the first item, all further items FREE.
- Large items (Outdoor Wallpaper, Botanica, Screen, Tables) £10 for the first item, all further items FREE.
Express Delivery: Sorry we currently do not offer this service as standard. If you need an item in a hurry please contact us and we can help you recieve it as quick as we can.
We can send items anywhere in the world, please contact us with your order and we will email you a cost for delivery and a link to make the payment.
Once you place an order with us, you will recieve an order confirmation email.
You will receive another email as the order is despatched to let you know your item(s) are on their way.
Only British Made Design
Some of our designs are made to order, and some are made in small batches here in England (not mass manufactured in a souless factory on the other side of the world).
If you need an item for a specific date (maybe as a gift) please drop us an email (firstname.lastname@example.org) or call us to check the latest availability. We may be able to get items to you sooner, and if we can we will.
We hope you are delighted with your purchase. But if you want to return an item please email email@example.com with the subject line: Product Return to let us know that you would like to return an item, and we will email you the returns address.
Please remember to ensure that the item you’re returning is repackaged carefully and as it was sent to you. For more information you can always contact us by contact form.
There are a few important things to keep in mind when returning a product you purchased. You can return unwanted items by post within 7 working days of receipt of your goods.
- You have 14 calendar days to return an item from the date you received it.
- Only items that have been purchased directly from Us.
- We advise you to obtain a ‘proof of postage’ from the post office.
- We will refund your payment, including delivery but not the return postage (unless the item is faulty).